Cloud Enterprise PBX
Unified Communications Platform for Global Enterprises
A comprehensive Cloud PBX environment replacing legacy on-premises hardware. Delivers robust unified communications capabilities, extensive IVR configuration, and secure SIP trunking integration for modern distributed workforces and contact centers.
Architectural Capabilities & Features
Advanced Call Routing
Construct complex multi-tier IVR menus, time-of-day routing conditions, and hunt groups utilizing an intuitive visual interface.
Unified Communications
Integrates voice calling, voicemail-to-email transcription, video conferencing, and internal presence indicators.
Call Recording & Archiving
Automated compliance recording with encrypted, searchable storage repositories for quality assurance and regulatory adherence.
Remote Workforce Ready
Seamless deployment across hardware IP phones, desktop softphones, and native mobile applications securely connected via TLS.
Technical Specifications
| Endpoint Provisioning | Automated MAC-based configuration for major SIP phone manufacturers |
| Encryption | TLS signaling and SRTP media natively enforced |
| Integration | REST API hooks for CRM (Salesforce, Zendesk) CTI screen pops |