AVM Networks Limited
Contact Centers & BPO Telecom Architecture

BPO, Contact Centers & Cloud Call Centers Telecom Infrastructure

High-CPS Dialer Termination, 98.5% AMD & Redundant SIP Trunks

High-capacity voice termination engineered specifically for automated predictive dialers, conversational AI agents, and enterprise contact centers. Ultra-high Calls-Per-Second (CPS) capacity, 98.5% Answering Machine Detection (AMD), and zero FAS guarantee.

Carrier Telemetry & SLA: AVM Networks delivers contact centers & bpo communications via AS210257 across 113 destinations with sub-2s OTP latency, 99.999% uptime, G.711/Opus HD voice, and zero False Answer Supervision (FAS).

Mission-Critical Use Cases

High-CPS Predictive Auto-Dialer Termination

Uncapped Calls-Per-Second capacity designed to handle aggressive outbound contact center dialer bursts without SIP 503 throttling.

500+ CPS Capacity | Sub-15ms Post-Dial Delay

DSP-Powered Answering Machine Detection (AMD)

Real-time digital signal processing algorithm identifying voicemails and answering machines within 1.2 seconds to maximize agent talk time.

98.5% Detection Accuracy | 1.2s Fast Detection

STIR/SHAKEN Level-A Verified Caller Identity

Full cryptographic call signing preventing legitimate contact center campaigns from being flagged as Spam Likely by consumer mobile carriers.

100% FCC A-Attestation | Enhanced Answer Rates

Omnichannel Voice Blaster & Interactive IVR

Broadcast pre-recorded voice surveys and payment notifications with dynamic DTMF keypad routing to live customer support queues.

10,000 Concurrent Ports | Real-Time ASR/ACD Dashboards

Technical Specifications & Protocols

  • Dual-homed direct SIP peering via Equinix Frankfurt & Telehouse London
  • Strict Zero False Answer Supervision (FAS) commercial guarantee
  • Support for uncompressed G.711, G.729, Opus, and AMR wideband codecs
  • Live CDR streaming via Syslog, Webhooks, or SFTP batch files

Frequently Asked Questions

What is your maximum Calls-Per-Second (CPS) capability for predictive dialers?

We provision dedicated SIP trunk channels capable of 500+ CPS per trunk group with zero call throttling and sub-15ms PDD.

How do you guarantee Zero False Answer Supervision (FAS)?

Our network operations team runs automated 24/7 acoustic supervision probes. Any carrier route detected generating early audio or artificial billing triggers before call connection is automatically blacklisted.