Quality Metrics Ref: ITU-T Recommendation E.411

ASR

Answer Seizure Ratio

Direct Telecom Definition • Carrier Industry Standard

The percentage of answered telephone calls relative to the total number of call attempts (seizures).

Technical Definition & Carrier Engineering Standards

ASR is one of the most critical wholesale VoIP quality metrics. It measures the network efficiency and termination route health by calculating the proportion of call seizures that result in a connected answer state (SIP 200 OK). High ASR indicates reliable bilateral routes and accurate CLI delivery.
Standard Formula / Protocol Algorithm
ASR (%) = (Total Answered Calls / Total Seizures) × 100

Related Telecommunications Terminology

Quality Metrics

PDD

The elapsed time between the sending of the last dialed digit and hearing the ringback tone.

Quality Metrics

ACD

The average duration of answered voice calls on a specific route or trunk.

Quality Metrics

NER

A metric measuring carrier network delivery performance by excluding subscriber-induced failures like user busy or no answer.

Voice Protocols

CLI / Direct Routes

Wholesale voice routes configured to pass authentic caller ID and ISUP signaling with zero CLI manipulation or grey transit.