Voice Protocols
Automated Voice Telephony
Ref: IETF RFC 3261 (SIP) / RFC 4733 (DTMF Telephony Tones)
IVR Blaster
Automated Interactive Voice Response (IVR) Outbound Dialing Engine
Direct Telecom Definition • Carrier Industry Standard
An enterprise voice broadcasting and interactive dialer software that initiates concurrent outbound calls to play pre-recorded audio messages, collect DTMF touch-tone responses, and route callers to live agents.
Technical Definition & Carrier Engineering Standards
IVR Blaster is an automated outbound telephony platform built on carrier SIP trunks and high-density softswitches. Capable of dialing thousands of numbers simultaneously, the system uses digital signal processing (DSP) to detect answering machines (AMD), automatically leaving voicemail messages on answering systems while immediately connecting live humans to interactive menu prompts or queueing them for contact center agents.