AVM Networks Limited

NOC Engineer – SMS Customer & Interconnection Support

Department: SMS NOC Operations • Location: Remote • Employment: Full-time

Support customer technical onboarding, SMPP/API interop testing, and IP/port configuration.

Key Responsibilities

  • Assist client technical teams with SMPP bind and REST API integrations.
  • Coordinate IP whitelisting, port allocations, and credential setup.
  • Troubleshoot live connection drops and submit_sm / deliver_sm errors.
  • Resolve customer technical support tickets within SLA limits.

Candidate Requirements

  • 2-4 years in SMS technical support, SMPP troubleshooting, or gateway integration.

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