Senior NOC Engineer – Wholesale SMS & SMPP

Department: SMS NOC Operations • Location: Remote • Employment: Full-time

Handle technical operations, SMPP bind surveillance, DLR tracking, and carrier technical troubleshooting for global SMS infrastructure.

Key Responsibilities

  • Surveil real-time SMPP bind health, TPS throughput, and delivery receipts (DLR).
  • Investigate delivery failures, ESME status codes, and routing latency.
  • Coordinate technical onboarding, IP whitelisting, and bind setup with carriers.
  • Escalate complex protocol or route incidents and prepare NOC incident RCAs.

Candidate Requirements

  • 4+ years in a Telecom NOC environment focused on SMS and SMPP protocol.
  • Deep mastery of SMPP v3.4/v5.0, HTTP SMS APIs, Wireshark, and Linux tools.

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